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All You Need To Know About Western Union Agent – Become An Agent

There is so much information you need to be abreast of before applying to become a Western Union Agent. In this post, we will show you all you need to know about Western Union Agent! the benefits, requirements, how to become agents and so many other frequently asked questions.

Western Union International Bank is licensed by the financial market authority. To send, receive money across borders, and also to provides customer support. Western Union is a market leader in cash-to-cash and account-to-cash remittances, with a 17% global market share.

One of her objectives is to moves money quickly, easily, and more reliable to families, businesses, and communities across territories. Western Union has over 500, 000 plus locations around the world, in over 200 countries and territory.

It also has the capacity to send money to billions of accounts globally! more so performing an average of 34 transactions in each second and in nearly 130 currencies. As a Western Union agent network, you will participate in delivering! the best in class money transfer/receive services to customers base internationally.


Below are some benefits that you will derive as an agent of Western Union;

  1. It will increase your footfall and revenues by leveraging cross-selling opportunities.
  2. It will strengthen your competitive business position.
  3. Provides you with 24hours customer service support.
  4. You will generate revenue through a commission earned on every transaction, sent or received, from your retail location(s).
  5. You will be given a free marketing and sales starter packs for your retail location(s).
  6. As an agent, you will attract new customers by offering Western Union money transfer services.
  7. Also, training and money transfer software updates are with no fees.
  8. Best-in-class compliance program.
  9. Enhance your customer relationships by offering them more convenience.
  10. There is no investment or annual fees.

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Western Union Agent Requirements

All you need are;

  • You need a Computer
  • An Internet connection.
  • A printer.

How To Become A Western Union Agent

To become a Western Union agent, kindly fill this Western Union Agent Form. Ensure you provide accurate information on the form, after filling the details, kindly click on submit. The Western Union Online representative will receive your form and get back to you.

Frequently Asked Questions About Western Union Agent

What do I need in order to offer Western Union money transfer services?

You will need a computer, an Internet connection, and a printer (depending on your country of residence) at your retail location. Once you have installed the software we will provide, you will be able to offer money transfer services and earn a commission on every Western Union money transfer that’s sent or received from your retail locations.

How will I earn money with Western Union?

Each time a consumer sends a Western Union money transfer, they will pay a transfer fee for the service. As a Western Union agent, you will earn commission on the transfer fee for every transaction you process. The more transactions you send or receive, the more you earn.

Who is responsible for setting the price of the money transfer service?

Western Union will provide the fee tables. The system will automatically calculate the fee based on the amount of money sent, the service chosen, and the destination country.

How is a Western Union money transfer processed?

To send money: The consumer completes a send money form and gives it to the agent. The agent enters the consumer’s information into the Western Union system, checks their identification, and collects the cash (including the sending fee). The agent ensures that the consumer signs the receipt and provides them with a copy.

To receive money: The consumer completes the receive money form and gives it to the agent. The agent enters the consumer’s information into the system, checks their identification, and gives the consumer the funds and a copy of the receipt.

Will I be able to process money transfers to any destination?

Yes, your customers will be able to send money to nearly 500,000 agent locations in more than 200 countries and territories around the world. You will also be able to pay out money that’s been sent from any Western Union location across the world.

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What support will I receive from Western Union?

Once you have been enrolled as an agent, Western Union will help you get started and make your first transaction. You will get a free starter pack with training and marketing promotion materials. Western Union will provide your training and software for free. As a Western Union agent, you will have access to our Customer Care who will answer any questions you may have about offering our service.

What do I need to know about Anti Money Laundering (AML) compliance?

While all money transfer agents have a responsibility to implement Anti-Money Laundering (AML) compliance procedures, Western Union has an industry-leading AML program and provides first-class training and support to help you succeed as an agent and protect your business.

What type of business do I need to have to be eligible?

Many retail businesses make great Western Union agents. Agents in our network own businesses as diverse as convenience stores, financial services providers, newsagents, pawnbrokers, and travel agencies.

Do I need to have a specific license and will I be regulated?

Yes, but Western Union will handle this for you.

Please kindly use the comment box, if you have any question. Thanks for reading.

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